Funeral Rule from the FTC

Traditionally, caskets have been sold only by funeral homes. But you may buy a casket from us and have it shipped directly to the funeral home. The Funeral Rule requires funeral homes to agree to use a casket you bought elsewhere, and doesn't allow them to charge you a fee for using it.

When buying a casket, it is important to remember that it's purpose is to provide a dignified way to move the body before burial or cremation. No casket, regardless of it's qualities or cost, will preserve a body forever. Metal caskets are frequently described as "casketed," "protective" or "sealer" caskets. These terms mean that the casket has a rubber gasket or some other feature that is designed to delay the penetration of water into the casket and prevent rust. The Funeral Rule forbids claims that these features help preserve the remains indefinitely because they don't. They just add to the cost of the casket.

Most funeral providers are professionals who strive to serve their clients' needs and best interests. But some aren't. They may take advantage of their clients through inflated prices, overcharges, double charges or unnecessary services. Fortunately, there's a federal law that makes it easier for you to choose goods and services you want or need and to pay only for those you select, whether you are making arrangements pre-need or at need.

The Funeral Rule, enforced by the Federal Trade Commission, requires funeral directors to give you itemized prices in person and, if you ask, over the phone. The Rule also requires funeral directors to give you other information about their goods and services. For example, if you ask about funeral arrangements in person, the funeral home must give you a written price list to keep that shows the goods and services the home offers. If you want to buy a casket or outer burial container, the funeral provider must show you descriptions of the available selections and the prices before actually showing you the caskets.

Many funeral providers offer various "packages" of commonly selected goods and services that make up a funeral. But when you arrange for a funeral, you have the right to buy individual goods and services. That is, you do not have to accept a package that may include items you do not want

According to the Federal Trade Commission's Funeral Rule:

  • The funeral provider may not refuse, or charge a fee, to handle a casket you bought elsewhere.
  • You have the right to choose funeral goods and services you want (with some exceptions).
  • The funeral provider must state this right in writing on the general price list.
  • If state or local law requires you to buy a particular item, the funeral provider must disclose it on the price list, with a reference to the specific law.
  • Funeral providers that offers cremations must make alternative containers available.

Click Here to visit the FTC's Website